CONSUMER WARRANTY

Handy Gym Warranty for Commercial Use.

 
WHAT DOES THE WARRANTY COVER?

This warranty covers defects in manufacture and materials in your new and genuine Handy Gym product purchased through Global Traktus S.L. (Handy Gym) or an authorized re-seller.

 
WHO DOES THE WARRANTY COVER & HOW LONG DOES THE COVERAGE LAST?

This warranty covers the original purchaser only and lasts for two years (“Warranty Period”), beginning from the purchase date. It does not cover injuries or damages to third parties using the products.

 

WHAT WILL HANDY GYM DO?

If the product received does not match the description or is defective, the seller must offer for free (including return costs) the option of repair, replacement or refund of the product. However, after the first 6 months after delivery of the product, it is possible that the seller requires proof that it is a manufacturing defect and not an accident, misuse, contact with liquid, etc.

 

WHAT DOES THIS WARRANTY NOT COVER?

The terms of this warranty provide the exclusive and sole remedy available to you. This warranty is as follows:

1. This warranty only applies to Handy Gym products.

2. Consequential and incidental damages are not recoverable under this warranty.Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.

3. This warranty does not cover any problems which result from accident, neglect, modification, abuse or misuse of the product such as in ways described in the set up and use instructions (including, for example, “sawing” on the Handy Gym, use of inadequate anchoring, or any use as a rope, for example to tow), exposure to variations in ambient environmental conditions (including, for example, changes in heat, humidity, or moisture, including water saturation), impact damage, normal wear and tear, indentations, scratches or surface damage, product deterioration or variations in color or marking that are ordinarily expected based on ordinary use or develop over time because of natural processes such as exposure to sunlight, and damage caused to products during shipping.

 
HOW DO YOU GET SERVICE?

To receive a copy of this warranty, or to request any warranty service provide us proof of your purchase. For a replacement, PROVIDE WRITTEN NOTICE OF YOUR CLAIM WITHIN THIRTY DAYS OF WHEN YOU DISCOVERED THE DEFECT to: or Handy Gym, Global Traktus S.L. Oporto street nº 19, 36201 Vigo – Pontevedra (Spain). For questions regarding the warranty and instructions for product replacement, please contact us: info@traktus.com

Once your product has been authenticated by a Customer Service Representative, you will be issued the instructions for returning the product. Customers are responsible for the cost of shipping items to Handy Gym. After the product is received, a Handy Gym product expert will inspect it and contact you within 3 business days to give you the results of the inspection. If your product is not covered under this warranty, it will be sent back to you. Handy Gym will not pay the return shipping costs for all products that are not covered under this warranty.